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VX World Tour Kopgroep

Alle leden van onze kopgroep

VX World Tour is powered by

Altuïtion and the Dutch CX & EX leader group

Leader
Mijke van den Broeke

Senior Customer Journey Specialist bij ANWB

Leader
Joris Willems

Manager klantbeleving at UWV

Leader
Tamara Rolman-Aalbersberg

Customer Experience Manager at APG

Leader
Pauline Bron

Business Owner Service at NS

Leader
Rien Brus

Sr Consultant Strategy & Transformation at APG

Leader
Marjolein Mens

Operations Director at Anticimex

Leader
Mark van Hagen

Principal Consultant Customer Experience at NS

Leader
Hans Stommels

Insights & Customer Experience Manager at insurance company Achmea

Leader
Jaap Jansens

Customer Experience Manager at Hoppenbrouwers

Leader
Heidi Balkema

Customer Journey Manager at de Volksbank

Leader
Jos Haukes

Marketeer & Customer Experience at Regiobank

Leader
Bram van der Lans

Head of Digital & Interaction at AEGON

Leader
Stephan van Kuik

Commercial Director at Sint Maartenskliniek

Leader
Mariska Scheffer

Customer Journey Manager at ALK

Leader
Diane van Dijk

Commercial Director at CSU

Leader
Gerda Legierse

Head of Customer Experience at DAF Trucks

Leader
Niels Berndsen

Regional Director at Make-A-Wish

Leader
Bastiaan Hilferink

Customer Journey Expert at AEGON

Leader
Martijn Lentz

Practice Lead Customer Experience at KVK

Leader
Manfred van Gurchom

Manager Customer Experience at ANWB

Leader
Wopke van der Zee

Expert Lead Customer Experience and Innovation Market Leaders at ING

Leader
Willem Willemse

Manager Customer Interaction Centre at BMW Group

Leader
Fabian Kortekaas

International Director CX Strategy & Innovation at TUI

Leader
Friederike Niehoff

Manager Customer Experience at Swiss Sense

Leader
Jini Sankatsing

Director Customer Experience at KLM Royal Dutch Airlines

Leader
Berend-Jan Rietveld

Manager Journey Factory at PostNL

Leader
Maarten Timmers

Head of Customer Experience & Marketing at Florius

Leader
Erik Vercouteren

Head of Customer Service at APG, and Former EVP Customer Experience at KPN

Leader
Melanie Bijlhout

Global Customer & Employee Excellence and Continuous Improvement Manager at Nouryon

Leader
Bram Drewes

Director CX & EX Region Netherlands & United Kingdom at Vattenfall

Leader
Jan-Pieter van Hemert

Head of Digital Marketing and Digital Development at Pon Automotive

Leader
Kees Klink

Director Customer and Quality Management at PostNL

Leader
Maurice Bölte

Head of Marketing & Communications at Triodos Investment Management (Sustainability Leader)

Leader
Marco Nieboer

Head of Brand and CX at health insurer Zilveren Kruis

Leader
Robert Vels

Manager Customer Experience RVO (The Netherlands Enterprise Agency)

Leader
Marjan Bakker

Chief Data Officer and Director Customer, Advice and Information at RVO (The Netherlands Enterprise Agency)

Leader
Mijke van den Broeke

Senior Customer Journey Specialist & Coach at ANWB

Leader
Marije Teerling

Head of Global Customer Success at FitForMe

Leader
Robert de Ruiter

Commercial Director at insurance company Univé

Leader
Chris Zegers

Managing Director Private Clients Specialties (a.o. Technology Based Emotional Engagement of private banking customers) at Van Lanschot Kempen

Leader
Marijn de Leeuw

Customer & Digital Experience Strategist at ABN Amro Bank

Leader
Gerben Koopman

Commercial Director at Emergency Center VHD

Leader
Ed Zelissen

Manager Quality & Service Experience at hospital Zuyderland

Leader
Judy Wisselaar

Customer Experience Management Lead at insurance company Interpolis

Leader
Frans Hiddema

Former CEO Eye Hospital Rotterdam

Leader
Marieke Willemsen

General Manager Marketing Toyota & Lexus

Leader
Wilfred Achthoven

Directeur
CX Consultancybureau Altuïtion

Leader
Stephan van Slooten

Partner
CX Consultancybureau Altuïtion