Maarten Timmers

Head of Customer Experience & Marketing at Florius

Director Customer Experience & Marketing at leading mortgage bank

For the last 9 years I am passionate about the combination of Customer Experience and Marketing. Now, as Head of Customer Experience & Marketing at Florius, I am responsible for the mortgage experience of our over 350,000 clients. One of the achievements I am proud of in this role is creating the combination of brand experience and customer experience at Florius. Resulting in both a strong new brand positioning that is in line with the experience of our clients and advisors. In previous roles I was responsible for marketing, new proposition development and the improvement of various B2B journeys at ABN AMRO Commercial Banking, like Lending and International Payments. I am open to learn from other CX-lovers about this wonderful area of interest, but I also like to share my vision and best practices with you. Let’s meet!

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Date

Travel guide

Journey

10-10-2023
16:00:00 CET

Matt Dixon

Matt has held executive leadership positions in product, research and consulting for Tethr (an Austin-based AI and machine learning venture), Korn Ferry and CEB (now Gartner) where he ran the global Sales and Service research group. An accomplished business researcher, he is a sought-after advisor to corporate leadership teams around the world on topics ranging […]

VX World Tour - 10 oktober 2023

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