Adrian Swinscoe

Adrian Swinscoe

Experimental CX thought leader and visionary

Adrian Swinscoe

Described as an experimental CX thought leader and visionary, Adrian Swinscoe is a best-selling author, Forbes contributor, speaker, investor, advisor and aspirant CX Punk.

He has been growing and helping develop customer-focused large and small businesses for over 25 years now.

His clients have included brands such as Sky, NowTV, Apple, ING, KFC, Philips, Cancer Research UK, Talk Talk, Gazprom, Intercontinental Hotel Group, Olympus, Harper Collins, the UK Gov’s Crown Commercial Service, Microsoft, Nespresso, Pearson and Costa Coffee as well as numerous tech vendors and many smaller and medium sized businesses.

Adrian is a frequent writer, podcaster and speaker on all things related to customer service and experience.

He published a best selling book in 2016 called How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing (Pearson), published a genre busting book: Punk CX in 2019 and has just published an exciting follow up: Punk XL at the end of 2021.

You can find out more about Adrian via:

– Blog: http://www.adrianswinscoe.com

– Podcast: https://www.adrianswinscoe.com/category/interviews/

– Forbes column: http://www.forbes.com/sites/adrianswinscoe/

– LinkedIn profile: http://uk.linkedin.com/in/adrianswinscoe

– Twitter: http://twitter.com/adrianswinscoe and

– Instagram: https://www.instagram.com/punk_cx/

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Date
Travel guide
Journey
Virtual 9+ Experience World Tour-special
19-12-2024
12:00:00 CET
Bij Installatiebedrijf Verspeek staat niet alleen de levering van verwarmings- en airconditioningssystemen centraal, maar ook het ondernemen vanuit liefde, passie en vooral vertrouwen. Als eigenaar van Installatiebedrijf Verspeek draait het bij Martijn niet alleen om het verduurzamen van bestaande woonhuizen. Een van zijn persoonlijke ambities is namelijk ook het beter maken van zijn medewerkers, zowel […]
Virtual 9+ Experience World Tour-special