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An overview of all our webinars

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Date
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Journey
VX World Tour - Bill Staikos
10-03-2026
12:00:00 CET
Bill Staikos
Bill Staikos is a CX and EX leader with over 20 years of experience building and scaling teams that turn customer experience strategy into measurable business outcomes. His work focuses on execution over dashboards, sustainable change through effective change management, and activating leadership to drive long-term impact. Bill has delivered results for organizations of all […]
VX World Tour - Bill Staikos
Discover Book journey
VX World Tour - Zack Hamilton
23-04-2026
12:00:00 CET
Zack Hamilton
Zack Hamilton helps organizations turn customer experience into a measurable driver of revenue, retention, and performance. While many companies invest heavily in CX, few see real business impact. Zack’s work focuses on closing that gap—by fixing the systems, incentives, and operating models behind CX that were never designed to scale execution or deliver financial results. […]
VX World Tour - Zack Hamilton
Discover Book journey

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VX World Tour - De Derde Ring

VX World Tour – De Derde Ring
VX World tour - Annette Franz

VX World tour – Annette Franz
VX World Tour - Steyn Elshout

VX World Tour – Steyn Elshout
VX World Tour - Jan-Hein Pierik

VX World Tour – Jan-Hein Pierik
VX World Tour - Rijn Vogelaar

VX World Tour – Rijn Vogelaar
Virtual 9+ Experience World Tour-special

Virtual 9+ Experience World Tour-special
VX World tour - Alles is er al, als je luistert

VX World tour – Alles is er al, als je luistert
VX World tour - CX: van cult naar cultuur

VX World tour – CX: van cult naar cultuur
VX World Tour – 4 juni 2024

VX World Tour – 4 juni 2024
VX World Tour - 10 oktober 2023

VX World Tour – 10 oktober 2023
VX WORLD TOUR - 15 juni 2023

VX WORLD TOUR – 15 juni 2023
VX WORLD TOUR - April 4 2023

VX WORLD TOUR – April 4 2023
The gap between ‘Customer Experience'

The gap between ‘Customer Experience’
Consumentenbond

Consumentenbond
Employee Experience in optima forma - hoe bouw je een bijzondere organisatiecultuur met bevlogen collega’s? (NL)

Employee Experience in optima forma – hoe bouw je een bijzondere organisatiecultuur met bevlogen collega’s? (NL)
Customer Experience & Employee Experience - een gelukkig huwelijk? Een wetenschappelijke en praktische visie van Nederlands eerste CXM-professor (NL)

Customer Experience & Employee Experience – een gelukkig huwelijk? Een wetenschappelijke en praktische visie van Nederlands eerste CXM-professor (NL)
How to develop and nurture a unique hospitality DNA (ENG)

How to develop and nurture a unique hospitality DNA (ENG)
Design Thinking for the New Human Experience of Work (ENG)

Design Thinking for the New Human Experience of Work (ENG)
Van goed geholpen naar beleving, de reis van een relatiebank (NL)

Van goed geholpen naar beleving, de reis van een relatiebank (NL)
The Land Rover Experience - how it started and evolved into a powerful marketing strategy (ENG)

The Land Rover Experience – how it started and evolved into a powerful marketing strategy (ENG)
The Power of Metaphors for growing your business (ENG)

The Power of Metaphors for growing your business (ENG)
The Experience Economy – The battle for time, attention and money (ENG)

The Experience Economy – The battle for time, attention and money (ENG)
CX in the Middle East – differences and similarities compared to Europe (NL)

CX in the Middle East – differences and similarities compared to Europe (NL)
Beautiful minds on Radical New Services and their new CX & EX ideas of 2030 (NL)

Beautiful minds on Radical New Services and their new CX & EX ideas of 2030 (NL)
REPLAYS
In consultation with the speaker, one or more interesting replays from the past sessions will be made available here.
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Replays