Matt has held executive leadership positions in product, research and consulting for Tethr (an Austin-based AI and machine learning venture), Korn Ferry and CEB (now Gartner) where he ran the global Sales and Service research group. An accomplished business researcher, he is a sought-after advisor to corporate leadership teams around the world on topics ranging […]

Vice Chairman, Ogilvy UK

Founder / Head of Endineering

Experimental CX thought leader and visionary

veranderkundige en organisatiecoach

People Lead

Lead Link Customer Value at Consumentenbond

Chief Operating Officer

Founding Father of the Experience Economy

Creative Digital leader at, among other, Guidion

Chief Failure Officer at Institute of Brilliant Failures

Chief HX Officer, founder of HXTransforma and HX-Wise

Experience Marketing Development Manager - retired

CEO and Partner at Olson Zaltman

Founding Partner at Union Square Hospitality Group

Professor of Customer Experience Management at the Vrije Universiteit Amsterdam

COO Mentaal Beter (former COO Dubai Airports, and former CXO KLM)

Managing Director Private Clients Specialties at Van Lanschot Kempen | Member business leader group

Partner Altuïtion | Initiator of the Dutch CX and EX business leaders group

Strategic Experience Inspirator | Founder MKB 9+ Ondernemers en voormalig CEO Altuïtion