Dutch strategic CX & EX leader group

All leaders

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Altuïtion and the Dutch CX & EX leader group

Leader
Jaap Jansens

Customer Experience Manager at Hoppenbrouwers

Leader
Nienke Schutter

Marketeer Klantbeleving at de Volksbank

Leader
Jos Haukes

Marketeer & Customer Experience at Regiobank

Leader
Rien Brus

Sr Consultant Strategy & Transformation at APG

Leader
Willem Willemse

Manager Customer Interaction Centre at BMW Group

Leader
Marjolein Mens

Operations Director at Anticimex

Leader
Fabian Kortekaas

International Director CX Strategy & Innovation at TUI

Leader
Friederike Niehoff

Manager Customer Experience at Swiss Sense

Leader
Jini Sankatsing

Director Customer Experience at KLM Royal Dutch Airlines

Leader
Susan Fledderus

Marketing and Communication Manager at Apenheul

Leader
Maarten Timmers

Head of Customer Experience & Marketing at Florius

Leader
Martijn Lekx

Director Marketing, Business Intelligence & Events at Dutch Chamber of Commerce

Leader
Erik Vercouteren

Head of Customer Service at APG, and Former EVP Customer Experience at KPN

Leader
Melanie Bijlhout

Global Customer & Employee Excellence and Continuous Improvement Manager at Nouryon

Leader
Mark van Hagen

Principal Consultant Customer Experience at NS

Leader
Bram Drewes

Director CX & EX Region Netherlands & United Kingdom at Vattenfall

Leader
Jan-Pieter van Hemert

Head of Digital Marketing and Digital Development at Pon Automotive

Leader
Kees Klink

Director Customer and Quality Management at PostNL

Leader
Maurice Bölte

Head of Marketing & Communications at Triodos Investment Management (Sustainability Leader)

Leader
Marco Nieboer

Head of Brand and CX at health insurer Zilveren Kruis

Leader
Olfred Nijenbanning

Manager Customer Analytics at RVO (The Netherlands Enterprise Agency

Leader
Marjan Bakker

Chief Data Officer and Director Customer, Advice and Information at RVO (The Netherlands Enterprise Agency)

Leader
Hans van der Stok

Director at Boerderij de Boerinn

Leader
Marije Teerling

Head of Global Customer Success at FitForMe

Leader
Robert de Ruiter

Commercial Director at insurance company Univé

Leader
Chris Zegers

Managing Director Private Clients Specialties (a.o. Technology Based Emotional Engagement of private banking customers) at Van Lanschot Kempen

Leader
Hans Stommels

Insights & Customer Experience Manager at insurance company Achmea

Leader
Marijn de Leeuw

Customer & Digital Experience Strategist at ABN Amro Bank

Leader
Gerben Koopman

Commercial Director at Emergency Center VHD

Leader
Ed Zelissen

Manager Quality & Service Experience at hospital Zuyderland

Leader
Judy Wisselaar

Customer Experience Management Lead at insurance company Interpolis

Leader
Frans Hiddema

Former CEO Eye Hospital Rotterdam

Leader
Marieke Willemsen

General Manager Marketing Toyota & Lexus

Leader
Wilfred Achthoven

Directeur
CX Consultancybureau Altuïtion

Leader
Berry Veldhoen

Directeur
CX Consultancybureau Altuïtion

Leader
Stephan van Slooten

Partner
CX Consultancybureau Altuïtion