The Power of Metaphors for growing your business (ENG)

The Power of Metaphors for growing your business (ENG)

Journey information

Secrets revealed: a behind-the-scenes look on best practices in CX and EX

  • The Power of Metaphors for growing your business (ENG)
  • 01-02-2022 16:00:00 CET
  • Lindsay Zaltman CEO and Partner at Olson Zaltman

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About this journey

Lindsay Zaltman, CEO and Partner at Olson Zaltman will share deep but also practical insights on: “the Power of Metaphors for growing your business.” This is done on the basis of thousands of ZMET investigations worldwide. Patterns of subconscious metaphorical stories from B2C and B2B customers form the basis for Lindsay’s presentation, sharing both sector insights (e.g. medical/healthcare) as well as surprising consumer insights on an organisational level.

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Travel guide
Journey
VX World tour - Alles is er al, als je luistert
26-11-2024
12:00:00 CET
Eric de Haan is voorzitter van Stichting Gouden Oor en oprichter van het Service Excellence Institute. Helpt als adviseur organisaties hun klantgevoeligheid integraal te ontwikkelen met de Gouden Oor Standaard en de Service Excellence Standard als referentiekaders. Publiceerde eerder zeven boeken over klantgevoeligheid en excellente dienstverlening.
VX World tour - Alles is er al, als je luistert