Van goed geholpen naar beleving, de reis van een relatiebank (NL)

Van goed geholpen naar beleving, de reis van een relatiebank (NL)

Journey information

Secrets revealed: a behind-the-scenes look on best practices in CX and EX

  • Van goed geholpen naar beleving, de reis van een relatiebank (NL)
  • 15-02-2022 16:00:00 CET
  • Chris Zegers Managing Director Private Clients Specialties at Van Lanschot Kempen | Member business leader group

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About this journey

Chris Zegers, Director specialities at wealth banker vLanschot/Kempen, will share his experiences on how his bank – serving  (hyper) wealthy and very demanding customers – uses technology in a very advanced way, so that a very human – and sometimes emotional – connection is established and well maintained in an efficient manner.

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Travel guide
Journey
Consumentenbond
21-09-2022
12:00:00 CET
Lead Link Customer Value at Consumentenbond
veranderkundige en organisatiecoach
Consumentenbond