How to develop and nurture a unique hospitality DNA (ENG)

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Secrets revealed: a behind-the-scenes look on best practices in CX and EX

How to develop and nurture a unique hospitality DNA (ENG)
06-04-2022 16:00:00 CET
Richard Coraine Founding Partner at Union Square Hospitality Group

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Intrinsically motivated personnel to create an outstanding Hospitality Service Experience on a daily basis is the unique DNA of the Union Hospitality Group mainly operating in Manhattan New York. With a full range of cafe’s, to go’s and restaurants (even including Top Star restaurants) Richard Coraine – the Founding Partner of this unique hospitality group – unlocks his secrets on how he finds, develops and nurtures this unique DNA, even throughout the recent Covid lock-down, to stay ahead in CX & EX in this extreme competitive environment.

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VX World tour - Alles is er al, als je luistert

26-11-2024
12:00:00 CET

Eric de Haan

Eric de Haan is voorzitter van Stichting Gouden Oor en oprichter van het Service Excellence Institute. Helpt als adviseur organisaties hun klantgevoeligheid integraal te ontwikkelen met de Gouden Oor Standaard en de Service Excellence Standard als referentiekaders. Publiceerde eerder zeven boeken over klantgevoeligheid en excellente dienstverlening.

VX World tour - Alles is er al, als je luistert

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