Customer Experience & Employee Experience - een gelukkig huwelijk? Een wetenschappelijke en praktische visie van Nederlands eerste CXM-professor (NL) - Join the Virtual 9+ Experience World Tour!Join the Virtual 9+ Experience World Tour!

Customer Experience & Employee Experience – een gelukkig huwelijk? Een wetenschappelijke en praktische visie van Nederlands eerste CXM-professor (NL)

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Extraordinary encounters: join interviews with CX and EX experts

Customer Experience & Employee Experience – een gelukkig huwelijk? Een wetenschappelijke en praktische visie van Nederlands eerste CXM-professor (NL)
26-04-2022 16:00:00 CET
Mirella Kleijnen Professor of Customer Experience Management at the Vrije Universiteit Amsterdam

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26-04-2022 17:30:00

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Mirella will share her vision on how Employee-centric organisations use (digital) technology not only to ease and improve the Customer Experience, but also to engage all employees in redesigning attractive, collaborative work processes; of course vital for creating employee satisfaction and loyalty in the upcoming war on talent

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10-10-2023
16:00:00 CET

Matt Dixon

Matt has held executive leadership positions in product, research and consulting for Tethr (an Austin-based AI and machine learning venture), Korn Ferry and CEB (now Gartner) where he ran the global Sales and Service research group. An accomplished business researcher, he is a sought-after advisor to corporate leadership teams around the world on topics ranging […]

VX World Tour - 10 oktober 2023

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